We Ask: How might we help others succeed?

BISBLOX SHARED SERVICES TRANSFORMATION

Service Name: Shared Services Transformation Consulting
Target Clients: State and local governments, educational systems (K12/Higher Ed), healthcare districts, tribal nations, and nonprofits seeking operational consolidation and modernization

 

OVERVIEW

Governments and mission-driven organizations face increasing
demand with decreasing budgets.
Bisblox’s Shared Services Transformation Package helps organizations pool resources, align operations, and modernize systems across multiple entities — improving service delivery, lowering costs, and enhancing security and accountability.

We help you design and implement the future of government service.

 

ENGAGEMENT FRAMEWORK

1. Stakeholder & Environment Discovery

• Assess current-state operations, pain points, and duplications

• Identify shared interests, tech overlaps, and legal/policy constraints

• Stakeholder interviews and service mapping

2. Opportunity Identification & Feasibility Analysis

• Define candidate shared services: IT, HR, procurement, finance, cybersecurity, facilities, etc.

• ROI modeling and governance model alignment

• Workforce impact and union/HR coordination review

3. Shared Services Blueprint

• Organizational structure & operational model

• Service-level agreements (SLA) & accountability design

• Budget and implementation roadmap

4. Implementation Support & Transition

• Change management plans, communication assets, and training

• Technology platform alignment & data integration

• Optional PMO and ongoing optimization support

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OUTCOMES DELIVERED

Fractional C-suite officers are typically evaluated based on measurable outcomes and key performance indicators (KPIs) aligned with their roles and the company's goals. Here are some common metrics and outcomes they might be expected to deliver:

• Financial Metrics:

  • Revenue growth or profitability improvement.

  • Cost reduction or efficiency gains.

  • Budget adherence and financial forecasting accuracy.

• Operational Metrics:

  • Streamlined processes and improved workflows.

  • Reduction in operational bottlenecks or downtime.

  • Enhanced productivity and resource utilization.

• Strategic Metrics:

  • Successful implementation of business strategies.

  • Achievement of specific project milestones.

  • Market expansion or penetration.

• Customer Metrics:

  • Improved customer satisfaction scores (CSAT).

  • Increased customer retention or acquisition rates.

  • Enhanced Net Promoter Score (NPS).

• Innovation Metrics:

  • Development and launch of new products or services.

  • Integration of advanced technologies or systems.

  • Contribution to organizational transformation initiatives.

• Leadership Metrics:

  • Employee engagement and satisfaction improvements.

  • Development of leadership pipelines or succession plans.

  • Effective team management and collaboration.

 

SHARED SERVICES DOMAINS WE COVER

• Cybersecurity & Risk

• IT & Data Management

• Finance & Procurement

• HR & Payroll

• Facilities & Fleet Management

• Education Tech, LMS, and Student Services

• Grant Management

• Records & Case Management

 

OUTCOMES DELIVERED

• A clear, actionable model for multi-agency collaboration

• Identified cost savings and efficiency metrics

• Risk mitigation through centralized data and security practices

• Modern shared governance and service-level accountability

• Political, financial, and operational alignment across stakeholders

 

IDEAL USE CASES

• Regional governments or school districts duplicating administrative services

• Agencies seeking to pool IT, HR, or security operations

• Tribal nations or community health systems aligning back office functions

• Higher Ed systems streamlining procurement, systems, or data handling

• State-level coalitions wanting to replicate the JCSOC model in operations

 

WHY BISBLOX?

• Gov & Public Sector Experts: Built systems for over 2,600 governments

• JCSOC Architects: Proven shared cybersecurity ops builders

• Practical Operators: Strategy + implementation = real impact

• Veteran- and Minority-Owned: Trusted across sensitive and public domains

• Multi-sector Fluency: Education, justice, healthcare, infrastructure, energy

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READY TO LAUNCH

Let’s build your vision, block by block.